At XERALVITH, we are committed to providing our customers with the highest quality products and services. If you are not entirely satisfied with your purchase, we're here to help. This policy outlines the circumstances under which you may request a refund and the process for doing so.

Eligibility for Refunds

To be eligible for a refund, you must comply with the following conditions:

The item must be unused and in the same condition that you received it.
The item must be returned in its original packaging.
You must provide a receipt or proof of purchase.
Requests for refunds must be made within 30 days of purchase.

Refund Process

To request a refund, please contact our customer service team at [email protected] with your order details. Our team will respond to your inquiry within 2-3 business days with instructions on how to proceed.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Contact Us

If you have any questions about our Refund Policy, please contact us at [email protected] or call us at (555) 123-4567 during regular business hours.